FAQs

• Deposit is 25% upon booking.
• Remaining balance is due 8 weeks before departure.

• Anyone between the ages of 23-75 with 2 years driving experience.
• Up to 6 minor points on your licence. If you have more convictions, please contact us. We do not charge for points on your licence in most cases.
• The motorhome can be rented if you live within the EU, USA, Canada, Australia or New Zealand.
• Additional driver – £20 Per Person – Per Week

• One Driver
• Built in Sat-Nav
• Bike rack (up to 4 bikes max. 60 kg)
• Unlimited mileage
• UK fully comprehensive insurance
• UK breakdown cover
• LCD TV/DVD
• Wi-fi
• Full pre-hire demonstration
• Gas bottle
• Caravan & Camping Club Privilege Membership

• June/July/August – 7 nights.
• Remaining calendar months – 3 nights.

• Your full Driving Licence.
• You will need two proofs of address (such as bank statements or utility bills dated within 90 days of your hire date).
• We will ask you to provide a DVLA driving summary to validate your Driving Licence information with up to date details for our insurance purposes. We will also require access to your online DVLA record, this is to validate any driving endorsements or not, that you may have.

• Yes, EU insurance and cover is charged at £10 per night.
• Minimum 7 night applies.
• The motorhome can be taken to; Austria, Belgium, Denmark, Finland, France, Germany, Greece, Italy, Luxembourg, Netherlands, Norway, Portugal, Republic of Ireland, Spain, Sweden and Switzerland.

• You can collect your motorhome from our parking facility in County Durham
• West Auckland Road, Burtree Gate, Darlington, County Durham DL2 2XZ

• Additional Drivers: £5 per night (max 2 additional drivers in total)
• Double bed linen pack and 2 towels: £30
• Single bed linen pack and 1 towel: £16
• Outdoor Furniture: £4 per night
• Awning: £4 per night
• BBQ: £25 per hire
• European Vehicle Insurance and Travel Pack: £10 per night (minimum 7 night applies)
• Collection and Return from Teesside Airport for 4 passengers: £80 (one way £40)
• Collection and Return from Darlington Train Station for 4 passengers: £50 (one way £25)
• Collision Damage Waiver (CDW): £20 per night.

• Yes, all our motorhomes are pet friendly. Our pet friendly motorhomes allow a maximum of 2 medium sized dogs. Charged at £40 per hire. Dog beds not supplied. The security deposit is £1200 and you will be required to sign our pet policy.
• Additional dog charge – £20 Per Dog – Per Week

• Yes, all our motorhomes have a 1080p high definition TV with built in DVD player, USB port and HDMI port.

• Yes, although the seats must be designed to fit a standard 3 point seatbelt. Motorhomes in general do not have Isofix seatbelts.
• It is the responsibility of the parent to ensure the baby/child seat is securely fastened by the seat belt.
• Baby/child seats are available to hire with us for £3 per night.

• Around 26-30 miles per gallon. All our motorhomes are diesel.

• Upon arrival at our parking facility, you will receive expert advice on how to use the motorhome. You will have a personal demonstration on how to use all features on the motorhome and how to use various features such as the on-board heating systems and how to replenish the fresh water etc. Our motorhomes are simple to use and operate.
• User guides are provided along with demonstration videos.

• Ages 25-75 – A security deposit of £800 is pre-authorised on a debit/credit card when you pick up the motorhome. The name on the card must match the hirer’s name.
• Ages 23 and 24 – A security deposit of £1000 is pre-authorised on a debit/credit card when you pick up the motorhome. The name on the card must match the hirer’s name.
• £1200 security deposit is needed with all pet friendly or special event hires, such as festival hires.

• Official pick up time is between 14:00pm -15:00pm
• Official drop off time is 09:00am – 10:00am.

• Up to 3 years

Please click the link to see a complete inventory of the motorhomes here

• The heating and hot water
• The hob/grill/oven
• The fridge runs off the leisure battery when you’re driving.

• Lights
• Water pump
• LCD TV
• The leisure battery charges as you drive, from a 240v charger when hooked up to the mains and also through the solar panels.

• On most campsites you can park your motorhome on an electric hook-up pitch
• Electric hook up provides mains electricity which powers the fridge, water heater, space heater and re-charges the leisure battery
• The on-board 240v plug sockets can only be used when hooked-up to the mains.

• Up to 3 plug sockets.
• There is also a 12v socket in the cab area which can be used to power phone chargers etc.

• Yes, the motorhome is insulated and has double glazed windows.
• The on-board space heating system keeps the motorhome warm in the winter months.

• There is a freshwater tank which holds approximately 120L.

• The motorhome should be returned in the same condition as taken away, cleaned and the toilet cassette emptied.
• If returned unclean there is an additional £50 cleaning fee
• If returned and the toilet cassette is not emptied there is an additional £50 fee.

Smoking is NOT permitted in any of our vehicles.

If found to have smoked within any of our vehicles there will be a £50 cleaning charge